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Discuss the steps that managers should use when implementing a decision.
Psychological Objections
Refers to the mental barriers or reservations potential customers might have against purchasing a product or service, often based on emotional factors or personal biases.
Direct Denial
A straightforward refusal or rejection of a request, claim, or offer without providing an alternative or compromise.
Handle Objections
Refers to the process by which salespeople overcome customer concerns or hesitations regarding a product or service.
No-Need Objection
An objection in which the prospect declares he or she does not need the product and implies the end of the selling effort, but which may actually be either a hidden or a stalling objection.
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