Harry, Who Works as a Manager for a Manufacturing Company

question 68

Multiple Choice

Harry, who works as a manager for a manufacturing company, investigates what computer programs his company's five biggest rivals use for placing and tracking customer orders. He then compares the features of those programs with the program his company uses. What process has Harry used?

• A)Scenario planning
• B)Forecasting
• C)Benchmarking
• D)Environmental scanning
• E)Strategic maneuvering

Recognize the importance of situational approaches in management.

Understand the impact and management of emotions in organizational settings.

Understand the importance of critical and analytical thinking in developing organizational strategies in a competitive global environment.

Recognize the significance of tailored communication in influencing interpretation and responses.

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Definitions:

Deception

Misinformation that a participant receives during a research investigation.

Demand Characteristics

Demand characteristics refer to subtle cues or signals in an experiment that communicate to the participants how they are expected to behave.

Placebo Group

In drug research, a group given an inert substance to assess the psychological effect of receiving a treatment.

Experimenter Expectancy Effect

The influence that the researcher's expectations can have on the outcome of a study, potentially biasing the results.