Total Quality Management (TQM) Emphasizes All but Which One of the Following

question 89

Multiple Choice

Total quality management (TQM) emphasizes all but which one of the following?

• A) 100 percent accuracy in performing tasks
• B) continuous improvement in all phases of operations
• C) widespread adoption of industry standard operating practices
• D) benchmarking and total customer satisfaction
• E) empowerment of employees and team-based work design

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Definitions:

Open Market

A marketplace that is accessible to both buyers and sellers where securities, commodities, and goods are traded freely.

Quiet Period

A mandated time frame where promotional or public communications by a company are restricted by regulatory authorities before an IPO.

SEC

The U.S. Securities and Exchange Commission, a federal agency responsible for enforcing federal securities laws and regulating the securities industry.

Cumulative Voting

A method of electing boards of directors in which stockholders can cast all of their votes for a single seat. Enables minority interests to get at least some representation on the board.