Six Sigma Quality Control

question 27

Multiple Choice

Six Sigma quality control

• A)is a strategy implementer's best, most reliable tool for simultaneously achieving top-notch product quality and low manufacturing costs.
• B)consists of a disciplined, statistics-based system aimed at producing not more than 2.5 defects per million iterations for a manufacturing or assembly process.
• C)consists of a disciplined, statistics-based system aimed at producing not more than 3.4 defects per million iterations for any business process.
• D)consists of a disciplined, statistics-based system aimed at fewer than 5.0 complaints per million customer transactions.
• E)is a powerful tool for companies whose customers are very picky about product quality and product performance and who can't afford for the product they use to break down and require repairs.

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Definitions:

Discretionary Product

A non-essential good or service that consumers may choose to buy when they have disposable income, often susceptible to economic fluctuations.

Shopping Product

A type of product that consumers buy after comparing quality, price, and style from different sellers.

Convenience Product

Goods or services that are readily available to consumers and require minimal effort to purchase, such as everyday household items.

Unsought Product

Describes goods or services that consumers do not actively seek out or necessarily think of buying until a specific need arises or they are directly marketed to.