Leadership, Customer Orientation, and Functional Expertise Are Examples of Which

question 50

Multiple Choice

Leadership, customer orientation, and functional expertise are examples of which group of competencies?

• A)Personal characteristics
• B)Visionary
• C)Organization specific
• D)Team dynamics

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Definitions:

Customize

The act of modifying or building a product or service according to the customer's individual preferences or needs.

Sales Presentation

A pitch or demonstration given to potential customers to persuade them to purchase a product or service.

Body Language

Non-verbal communication through gestures, postures, and facial expressions that convey messages or emotions.

Purchase Decision

The process that leads a consumer to buy a product or service, influenced by factors such as marketing, personal preferences, and socioeconomic status.