Customer Relationship Management Is a Means of Managing All Aspects

question 80

True/False

Customer relationship management is a means of managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability.

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Definitions:

Storage

The action or method of keeping something for future use, typically in a warehouse or other depository.

Handling

The process of managing, controlling, or dealing with something, often with care.

Vital Signs

Measurements of the body's most basic functions, including body temperature, pulse rate, respiration rate, and blood pressure, used to assess the general physical health of a person.

Blood Pressure

The pressure of circulating blood on the walls of blood vessels, a critical measure of heart and vascular health.