What Is the Primary Difference Between Contact Management and Opportunity

question 28

Multiple Choice

What is the primary difference between contact management and opportunity management?

• A) Contact management deals with new customers, opportunity management deals with existing customers
• B) Contact management deals with existing customers, opportunity management deals with existing customers
• C) Contact management deals with new customers, opportunity management deals with new customers
• D) Contact management deals with existing customers, opportunity management deals with new customers

---

Definitions:

Inspection

The first part of a physical examination; close observation.

Drug Enforcement Agency (DEA)

A United States federal agency responsible for enforcing the controlled substances laws and regulations, aiming to combat drug trafficking and abuse.

Fire Department

An organization responsible for providing firefighting services as well as rescuing people from dangerous situations such as fires, accidents, and disasters.

Insurance Companies

Organizations that provide financial protection and compensation for losses or damages in exchange for premium payments.