Text Analytics Analyzes Unstructured Data to Find Trends and Patterns

question 60

True/False

Text analytics analyzes unstructured data to find trends and patterns in words and sentences. Text mining a firm's customer support email might identify which customer service representative is best able to handle the question, allowing the system to forward it to the right person.

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Definitions:

Exchange

The act of giving one thing and receiving another, especially of the same type or value, in return.

Division of Labor

The assignment of different parts of a manufacturing process or task to different people in order to improve efficiency.

Mass Production

The manufacture of large quantities of standardized products, often using assembly line or automation technologies.

Production Possibilities

The different quantities of goods and services an economy can produce when all its resources are fully and efficiently utilized.