The Balanced Scorecard Views the Organization from Seven Perspectives

question 32

True/False

The balanced scorecard views the organization from seven perspectives.

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Definitions:

Emotion-Focused Coping

Attempting to alleviate stress by avoiding or ignoring a stressor and attending to emotional needs related to one’s stress reaction.

Stress Appraisal

The process by which individuals evaluate and interpret a stressful situation to determine its significance and how to manage it.

Spontaneous Remission

The unexpected improvement or cure of a disease or medical condition that occurs without medical intervention.

Type A Personality

A personality trait characterized by high levels of competitiveness, self-imposed stress, urgency, and a constant feeling of being pressed for time.