CSFs and KPIs Are Two Core Metrics Used to Evaluate

question 39

Multiple Choice

CSFs and KPIs are two core metrics used to evaluate results and measure the progress of a project for a business. Which of the below represents the acronyms for CSF and KPI?

• A) Continual success factors and key performance indicators
• B) Critical success factors and key project ideas
• C) Customer success findings and key project ideas
• D) Critical success factors and key performance indicators

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Definitions:

Credit Policy

A credit policy is a set of guidelines that a company follows to determine the credit terms and conditions for its customers, including payment terms, credit limits, and how to manage delinquent accounts.

Net Present Value

A method used in capital budgeting to evaluate the profitability of an investment or project, calculated by subtracting the present value of cash outflows from the present value of cash inflows over a period of time.

Credit Policies

Guidelines that set out the criteria for extending credit to customers, including terms of payment and interest rates.

Switching

The process of changing from one product, service, technology, or supplier to another, often assessed for cost benefits or efficiency gains.