What Type of Metrics Includes Number of Prospective Customers, Number

question 131

Multiple Choice

What type of metrics includes number of prospective customers, number of new customers, and number of retained customers?

• A) CRM metrics
• B) SCM metrics
• C) BPR metrics
• D) ERP metrics

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Definitions:

Ethnic Minority

A group of people who differ in race or color or nationality from the larger population of the country or region they live in.

Immigrant Children

Refers to children born to parents who have moved from one country to another, either voluntarily or involuntarily, seeking better living conditions, safety, or opportunities.

Stanley Hall

G. Stanley Hall was an American psychologist who is often considered the founder of developmental psychology and known for his work on child development and adolescence.

Adolescence

The phase of both mental and physical growth occurring from puberty until one achieves legal adulthood.