What Type of Process Includes Order Processing, Customer Service Processing

question 59

Multiple Choice

What type of process includes order processing, customer service processing, sales processing, customer billing processing, and order shipping processing?

• A)Customer-facing processes.
• B)Business-facing processes.
• C)Industry-specific customer-facing processes.
• D)All of these.

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Definitions:

Maslow

Abraham Maslow was an American psychologist best known for creating Maslow's hierarchy of needs, a theory of psychological health predicated on fulfilling innate human needs.

Incentives

Incentives are rewards or penalties that motivate individuals towards certain behaviors or actions.

Self-determination Theory

A psychological theory focused on motivation, which posits that people are driven to grow and change by three innate and universal psychological needs: autonomy, competence, and relatedness.

Universal Needs

Fundamental needs that are commonly considered essential for all humans, such as food, water, shelter, and safety.