When Reviewing Porter's Value Chain Analysis, Which of the Following

question 127

Multiple Choice

When reviewing Porter's value chain analysis, which of the following provides customer support after the sale of goods and services?

• A) Inbound logistics
• B) Outbound logistics
• C) Operations
• D) Service

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Definitions:

Work Flow Organization

The arrangement and management of tasks, procedures, and resources to optimize the flow of work processes in an organization.

Communication Plan

A document that outlines an organization's strategy for communicating with internal and external stakeholders, including methods, frequency, and responsibilities.

Leadership Team

A group of individuals in charge of guiding, managing, and making strategic decisions for an organization or project.

Gatekeepers

Individuals or entities that control access to resources or decision-making processes within an organization.