Which of the Following Is One of the Important Characteristics

question 22

Multiple Choice

Which of the following is one of the important characteristics of business processes?

• A)The process is cross-departmental.
• B)The process has external users only.
• C)The process occurs only within organizations.
• D)The process has internal users only.

---

Definitions:

Indirect Materials

Materials used in the production process that cannot be directly linked to specific products or are not significant enough to warrant tracing to individual products, such as lubricants for machinery.

Indirect Labour

Labor costs associated with employees who support the production process but do not directly work on the production of goods or services, such as maintenance staff and supervisors.

Program Budgeting

A budgeting system that allocates resources based on the planning and control of specific programs or projects.

Qualitative Performance

Performance measurement based on qualities that cannot be numerically measured, such as customer satisfaction or employee morale.