Differentiate Between Customer Facing Processes and Business Facing Processes

question 18

Essay

Differentiate between customer facing processes and business facing processes.

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Definitions:

Deceit

The act of misleading or deceiving someone through intentionally false statements or misrepresentations.

Misrepresentation

A false or misleading statement that induces another party to enter into a contract, possibly rendering the contract voidable.

Device

An instrument, tool, or machine created for a specific function or purpose, ranging from simple tools to complex machinery.

Economic Duress

A situation where one party is forced into a contract or agreement under the pressure of financial hardships, often exploiting that party’s vulnerable position.