Michael Hammer's Business Process Reengineering Was Criticized Because It ________

question 108

Multiple Choice

Michael Hammer's business process reengineering was criticized because it ________.

• A)overemphasized the importance of people in business processes
• B)reiterated redesign as a major contributor to the failure of most business processes
• C)failed to realize that the human element is key to improving business processes
• D)emphasized the importance of processes that do not necessarily add value to business