Which of the Following Best Describes an Operational-Level Decision

question 30

Multiple Choice

Which of the following best describes an operational-level decision?

• A)decisions undertaken at the highest level by leaders of an organization
• B)mid-level decisions undertaken by managers
• C)programmed decisions that deal directly with customers
• D)decisions that impact the entire organization and beyond

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Definitions:

Utility

In economics, the satisfaction or benefit derived by consumers from consuming a good or service.

Shopping Experience

The totality of a customer's interactions and perceptions about purchasing goods or services at a retail or online store.

Utilitarian

Pertaining to or advocating the philosophy that actions are right if they are useful or for the benefit of a majority.