Examlex
The website of an organization that has the main web goal of selling products and services must include ________.
Pareto Diagram
A graphical tool used for decision-making that highlights the most significant factors in a data set according to the Pareto principle.
Quality Loss Function
highlights the losses incurred by deviating from the optimal product quality level, emphasizing that loss increases as the product moves away from what is considered the target value.
Cause-and-Effect Diagram
A visual tool for identifying and organizing the potential causes of a problem in order to identify its root causes, also known as a fishbone or Ishikawa diagram.
Service Quality
The degree to which a service meets the customer's expectations, often evaluated based on factors like responsiveness, reliability, and professionalism.
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