Which of the Following Is a Measure of the Satisfaction

question 17

Multiple Choice

Which of the following is a measure of the satisfaction level of website usability?

• A)the extent to which a user can accomplish simple tasks on the first visit to the site
• B)how quickly and efficiently a user performs tasks after learning the site's basic design
• C)the number of mistakes users make when they attempt to accomplish a task and how easily they can recover from those mistakes
• D)the ratings of individual experiences on the website by the users ranging from pleasant to frustrating

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Definitions:

Milgram Experiment

A psychological experiment conducted by Stanley Milgram in the 1960s to study obedience to authority, where participants were instructed to administer electric shocks to another person.

Stanford University Prison Experiment

A psychological study conducted by Philip Zimbardo in 1971 at Stanford University, where students were assigned roles of prisoners and guards to explore the effects of perceived power.

Generalization

Drawing a conclusion about a certain characteristic of a population based on a sample from it.

Logical Support

The provision of reasons or evidence to justify a claim or argument.