________ Encompasses the Strategies, Processes, and Information Systems That an Organization

question 73

Multiple Choice

________ encompasses the strategies, processes, and information systems that an organization uses to build and maintain relationships with the current and prospective users of its products or services.

• A)Enterprise resource planning
• B)Customer relationship management
• C)Human capital management
• D)Supply chain management

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Definitions:

Months

Units of time corresponding approximately to one cycle of the moon's phases, used in planning and organizing activities over a period, typically consisting of 30 or 31 days, except for February.

Financial Calculator

An electronic calculator designed to perform financial functions commonly needed in business and commerce.

Ordinary Annuity

A series of equal payments made at fixed intervals for a specified period of time.

Expressed

something that is stated or made known clearly and explicitly.