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Describe How "Managing by Fact" Influences TQM

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Describe how "managing by fact" influences TQM.


Definitions:

Successful Events

Occurrences or activities that achieve their intended goals or are considered positive by the majority of participants.

Past Failures

Previous instances of not achieving desired or intended outcomes, serving as lessons for future endeavors.

System-1 Thinking

A fast, automatic, and often emotional way of thinking, as described by psychologist Daniel Kahneman.

System-2

Refers to a mode of thinking in Daniel Kahneman's dual-process theory, characterized by more deliberate, effortful, and analytical reasoning.

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