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A customer does not directly interact with front-office activities.
Psychic Energy
A concept in psychoanalytic theory referring to the force or drive behind human behavior, emotions, and thoughts.
Libido
Libido, in psychoanalytic theory, is the energy derived from sexual instincts and desires that drive individual behavior and psychological processes.
Value
The degree of importance or worth attributed to something, which guides people’s choices and behavior, reflecting personal or societal standards.
Personal Unconscious
A term from Jungian psychology, referring to all information that is present within an individual's mind, but not readily accessible to conscious recall.
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