Examlex
Which of the following must be experts in emotion labor?
Moderately Cooperative
Showing a willingness to work with others to a reasonable degree, balancing involvement with independence.
Assertive Ways
Communication and behavior types that involve standing up for one’s personal rights and expressing thoughts, feelings, and beliefs in direct, honest, and appropriate ways.
Crucial Conversation
A dialogue between two or more people where stakes are high, opinions differ, and emotions run strong.
Conflicts
Disagreements or disputes resulting from opposing needs, demands, or views between parties.
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