"Normal Accidents" Refer to the Idea That Technology Will Not

question 51

True/False

"Normal accidents" refer to the idea that technology will not fail if human subjectivity can be removed from its implementation and operation.

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Definitions:

Category Specialists

Retailers or businesses that focus on a specific category of products, offering a wide selection and deep knowledge within that category.

Category Killers

are large retail chain stores that specialize in a single category of products and dominate that category, often leading to the decline of small specialty stores.

Omnichannel Operations

A multi-channel approach to sales and customer service that provides an integrated and cohesive customer experience no matter how or where a customer reaches out.

CRM

Customer Relationship Management, a strategic approach that companies use to manage interactions with current and potential customers, often utilizing data analysis to improve business relationships.