The Best Way to Manage a Diverse Group of Employees

question 27

Multiple Choice

The best way to manage a diverse group of employees is to _____.

• A) encourage the minority members to act like the majority
• B) assume that people will overcome cultural barriers on their own
• C) enhance your personal multicultural competence and model appropriate behavior
• D) minimize non-work interactions between employees from different cultural groups

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Definitions:

Facial Expressiveness

The degree to which someone visibly shows emotions through facial movements, an important aspect of non-verbal communication.

Parasympathetic Nervous System

A component of the autonomic nervous system that promotes relaxation, healing, and energy conservation in the body.

Storing Energy

Generally refers to the accumulation and preservation of energy by biological organisms or systems for future use.

Limbic System

A complex set of structures in the brain involved in emotions, memory, and arousal.