To Listen with Empathy,a Manager Should _____

question 41

Multiple Choice

To listen with empathy,a manager should _____.

• A) express his/her own feelings when they arise
• B) relate what he/she hears to his/her own experience
• C) pay attention only to the content of what the other person is saying
• D) suspend his/her thoughts,such as counterarguments while the person is speaking (Applied,Difficult)

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Definitions:

Turnover

The rate at which inventory is sold and replaced or an employee leaves and is replaced within a company.

Turnover

Turnover is a financial metric that measures the rate at which a company sells and replaces its inventory or the efficiency with which it uses its assets to generate sales.

Return On Investment

A measure used to evaluate the efficiency or profitability of an investment, calculated by dividing the gain from the investment by its cost.

Turnover

In financial terms, it can also refer to the volume of business conducted over a period of time, such as sales turnover.