Why Is Quality an Important Management Issue

question 72

Multiple Choice

Why is quality an important management issue?

• A) Quality can be used as a basis for competition.
• B) Enhancing quality lowers costs.
• C) Improving quality tends to increase productivity.
• D) Making higher-quality products generally results in less waste.
• E) All of these choices

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Definitions:

Classical Conditioning

Classical conditioning is a learning process that occurs through associations between an environmental stimulus and a naturally occurring stimulus, famously demonstrated by Pavlov's dogs experiment.

Conditioned Stimulus

A previously neutral stimulus that, after being repeatedly paired with an unconditioned stimulus, elicits a conditioned response.

Red Flowers

Refers to flowering plants that produce blossoms with red pigmentation, often attracting pollinators like birds and bees through their color.

Fear

An emotional response to a perceived threat or danger, often resulting in a desire to flee or fight.