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Big Y,a supermarket chain,decided to remove self-service checkout lanes because they did not speed up checkout.This was an example of organization change through a change in
Nonconforming Goods
Products delivered under a sale contract that do not meet the specifications, quality, or quantity as stipulated by the agreement.
Seek Damages
The act of demanding compensation, typically through legal action, for harm or loss suffered due to another's actions or negligence.
Magnuson-Moss Act
A federal law enacted in 1975 to protect consumers from deceptive warranty practices, applying to warranties on consumer products.
Limited Warranty
A warranty with certain conditions and limitations on the parts covered, duration of coverage, and types of defects that are covered.
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