Managers Should Make Changes Only When They Are Absolutely Necessary,should

question 97

Multiple Choice

Managers should make changes only when they are absolutely necessary,should announce them well in advance,and should implement the changes gradually.This is referred to as

• A)force-field analysis.
• B)facilitation.
• C)education and communication.
• D)participation.
• E)institutionalizing the change.

---

Definitions:

Resistance

Opposition to or refusal of acceptance, often in the context of change, authority, or new ideas.

Hostile Audience

A group of listeners or viewers who are opposed to the speaker's message or viewpoint.

Credible Message

Information or communication that is believable and trustworthy based on evidence or reputation.

Emotionally Based

Decisions or actions driven primarily by one's feelings rather than by analytical thinking.