3M Uses Cross-Functional Teams to Solve Problems

question 195

Multiple Choice

3M uses cross-functional teams to solve problems.One group was asked to figure out ways that 3M could sell more Bow Magic Pull Bow,a relatively new venture for the company.When the group reached the ____ stage of group development,the group had become a mechanism for accomplishing its purpose.It directed its energies toward goal attainment and developed the Home Shopping Network.

• A) conflict
• B) forming
• C) performing
• D) norming
• E) storming

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Definitions:

Variance

An indicator of the variability or extent to which a collection of data values is spread out from their average.

API Gravity

A measure of how heavy or light a petroleum liquid is compared to water, used to classify oils.

Confidence Interval

An estimated range of values which is likely to include an unknown population parameter, calculated from a given set of sample data.

Price Per Barrel

The cost of a single barrel of goods, often used to refer to crude oil in the commodities market.