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You are a department manager at an outlet clothing store.Customer complaints are up significantly compared to the same period last year.You attribute this increase to a lack of cohesiveness among the members of the service staff and low performance norms.Describe a program that could help you overcome both problems and increase the cohesiveness of your service staff.
Conceptual System
An organized set of concepts and principles that guide understanding, interpretation, or explanation of phenomena.
Communication
The act of exchanging information, ideas, or feelings between individuals or groups, typically involving a sender, message, and receiver.
Discipline
A branch of knowledge, often studied in higher education, or a system of rules governing conduct.
Interpersonal System
A concept in nursing and psychology referring to the structured and dynamic relationships between individuals, emphasizing communication and interaction patterns.
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