When General Mills Looked for Ideas on How to Reduce

question 28

Multiple Choice

When General Mills looked for ideas on how to reduce the time it took to convert its production lines from one cereal to another,it sent a team to observe the pit crews at the Indianapolis 500.As a result of using ____,General Mills cut its plant changeover time by more than 50 percent.

• A) benchmarking
• B) conformance sampling
• C) acceptance sampling
• D) in-process sampling
• E) outsourcing

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Definitions:

External Environment

The factors outside an organization that can influence its operation, including economic, political, technological, and social conditions.

High-Performance Work Practices

Organizational practices that enhance the productivity and effectiveness of an organization and its employees.

Human Capital

The skills, knowledge, and experience possessed by an individual or population, viewed in terms of their value or cost to an organization or country.

Organizational Effectiveness

Measures how efficiently and effectively an organization meets its goals and satisfies its stakeholders.