For Many Years,the Same First-Line Manager Supervised the Preparation of Campbell

question 121

Multiple Choice

For many years,the same first-line manager supervised the preparation of Campbell soups.He knew,for instance,that the thermometer on one vat consistently read 2 degrees higher than it actually was.He also knew by smell and consistency when to add additional ingredients and when a soup was ready for canning.A year before his retirement,Campbell hired knowledge workers to follow him around and collect his information in the form of if-then statements.With the information gathered,the knowledge workers were able to create

• A)transaction-processing systems.
• B)management information systems.
• C)expert systems.
• D)decision support systems.
• E)integrated systems.

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Definitions:

Sample Averages

The mean value calculated from a sample set of data, representing the central tendency or typical value of that sample.

Mode

Mode refers to the most frequently occurring value in a set of data.

Regression Toward the Mean

A statistical phenomenon wherein extreme scores on one occasion tend to be closer to the average on subsequent testing.

Illusory Correlation

A cognitive bias where people falsely perceive an association between two unrelated events or variables.