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Unfavorable attitudes toward members of certain groups is considered to be
Relationship Marketing
A strategy designed to foster customer loyalty, interaction, and long-term engagement by providing value beyond the product or service itself.
Market Segmentation
The process of dividing a target market into smaller, more defined categories of consumers who share similar characteristics and buying preferences.
Brand Loyalty
The tendency of consumers to continuously purchase one brand's products over another, influenced by positive experiences, satisfaction, and perceived value.
Consumer Behaviour
The study of individuals, groups, or organizations and the processes they use to select, secure, use, and dispose of products, services, experiences, or ideas to satisfy needs and the impacts that these processes have on the consumer and society.
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