Think About Consumer Complaints

question 68

Multiple Choice

Think about consumer complaints.Which of the following is correct?

• A) The first step is to contact the company headquarters.
• B) If you don't get satisfaction from the local store, you should take legal action as the next step.
• C) An arbitrator will provide a nonbinding process to settle your differences.
• D) If you don't get satisfaction from working with the company headquarters, you may get assistance from a mediator in order to avoid legal action.
• E) None of these is correct.