If You Think a Bill Is Wrong or You Want

question 31

Multiple Choice

If you think a bill is wrong or you want more information about the bill, then you and your creditor should follow all of the steps here except

• A) You should notify your creditor in writing.
• B) You should pay the portion of the bill that is not in question.
• C) Your creditor must acknowledge your letter within 30 days.
• D) Your creditor must adjust your account or tell you why the bill is correct within two billing cycles.
• E) Your creditor must reimburse you for your time spent researching the error.

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Definitions:

Luteal Phase

The phase of the menstrual cycle that begins after ovulation and lasts until the start of menstruation, characterized by the presence of the corpus luteum.

Infundibulum

A funnel-shaped structure; it can refer to parts of the brain (infundibulum of the pituitary gland) or other organs.

Isthmus

A narrow strip of land with sea on either side, forming a link between two larger areas of land.

Ostium

An anatomical term denoting an opening or orifice, often into a hollow organ or structure.