If You Think a Bill Is Wrong or You Want

question 31

Multiple Choice

If you think a bill is wrong or you want more information about the bill, then you and your creditor should follow all of the steps here except

• A) You should notify your creditor in writing.
• B) You should pay the portion of the bill that is not in question.
• C) Your creditor must acknowledge your letter within 30 days.
• D) Your creditor must adjust your account or tell you why the bill is correct within two billing cycles.
• E) Your creditor must reimburse you for your time spent researching the error.

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Definitions:

Independent

Describes variables in an experiment or study that are manipulated or categorized separately from any other variables.

Normally Distributed

Describes a statistical distribution that is symmetric about the mean, showing that data near the mean are more frequent in occurrence than data far from the mean.

Mathematical Equation

A statement of equality between two expressions which holds true under certain conditions.

Independent Variable

A variable in an experiment or model that is manipulated to observe its effect on the dependent variable.