If the Person Hired to Resolve the Dispute Is Actively

question 20

Multiple Choice

If the person hired to resolve the dispute is actively expressing opinions about the facts of the case and the reasonableness of the participants' negotiating positions then he or she is a(n) :

• A) Arbitrator
• B) Negotiator
• C) Rented Judge
• D) Mediator

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Definitions:

Self-discrepancy Theory

Higgins’s theory about the consequences of making actual – ideal and actual – ‘ought’ self-comparisons that reveal self-discrepancies.

Festinger

Leon Festinger was a psychologist known for the theory of cognitive dissonance, which describes the discomfort felt when holding conflicting thoughts or beliefs.

Self-regulation

The process by which individuals control their own thoughts, emotions, and behaviors to pursue long-term goals.

Self-discrepancy

A psychological theory detailing the discrepancy between an individual's actual self, ideal self, and ought self.