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Why Are Tip Hotlines or Other Tip Reporting Mechanisms Important

question 43

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Why are tip hotlines or other tip reporting mechanisms important to formally have in place in a business?


Definitions:

Emotional Dissonance

Inconsistency between emotions we feel and those we try to project.

Deep Acting

A technique used in emotional labor where individuals attempt to feel genuinely the emotions that they need to display to others.

Affective Component

The emotional aspect of attitudes, which describes how people feel about something.

Specific Feelings

Distinct emotional responses to certain stimuli, which can be clearly identified and described.

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