If an Investigator Cannot Contact the Tipster for More Information

question 45

Multiple Choice

If an investigator cannot contact the tipster for more information, then this information was gathered:

• A) With Confidentially and Anonymity not requested.
• B) Confidentially.
• C) Publicly.
• D) Anonymously

Understand the strategies for writing messages that invite favorable responses and build goodwill.

Grasp the difference between direct and indirect approaches in claims and routine inquiries.

Identify best practices in acknowledging orders and responding to routine inquiries.

Comprehend the role of positive framing in claim messages and responses to inquiries for service improvement.

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Definitions:

Storage Facility

A place where items or materials can be stored for short or long-term, often including warehouses, lockers, or units.

Commercial Records Center

A facility that offers storage and management of business records, documents, and information.

Unused Closet

A storage space within a building that is currently not being used to store items or belongings.

Alphabetical Order

The arrangement of words or phrases by the sequence of their first letters or characters.