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Of the following,which one would NOT be considered a rationale for why managers may behave in a manner that is unethical?
ISO 9001:2015
An international standard that specifies requirements for a quality management system (QMS).
Quality System
A structured framework for managing and improving all aspects of an organization's operations, ensuring consistency, efficiency, and satisfaction.
Customer Expectations
The set of assumptions, desires, and needs that a customer has regarding a product or service.
Deming's 14 Points
A set of management practices proposed by W. Edwards Deming to improve quality, productivity, and competitive position by fostering a culture of continuous improvement.
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