The Principal Tool That Most Managers Now Use to Increase

question 59

Multiple Choice

The principal tool that most managers now use to increase the reliability of their product offering is _____,a statistically based methodology for improving product quality.It is a direct descendant of the total quality management philosophy.

• A) Six Sigma
• B) lean manufacturing
• C) just-in-time inventory
• D) ISO 9000
• E) mass customization

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Definitions:

Powerlessness

The sense of having little or no control over events.

Social Class

Persons who share a common status in society. One’s class standing may be based on occupational prestige and income.

Workplace Satisfaction

A measure of how content an individual is with their job, including aspects such as the nature of work, environment, and remuneration.

Proportion Of Men

Refers to the ratio or percentage of males in a given population or group.