Jack,the CEO of Silver Touch Inc

question 92

Multiple Choice

Jack,the CEO of Silver Touch Inc.,raised his eyebrow in surprise at a new employee's valid suggestion to improve the sales turnover.He made a thumbs-up gesture as a sign of approval for the implementation of the employee's suggestion.Jack is typically using:

• A) spoken communication.
• B) nonverbal communication.
• C) explicit communication.
• D) oral communication.
• E) grapevine communication.

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Definitions:

Resistance to Change

The reluctance or opposition by individuals or groups within an organization to adopt new strategies, processes, or behaviors.

Conflict Resolution

The process of resolving a dispute or disagreement through communication, negotiation, or other forms of intervention to achieve a mutually acceptable solution.

Managers Treated

This may refer to the methods and practices related to how managers are regarded, developed, and managed within an organization, but it's not a standard term. NO.

Organizational Culture

The collective values, beliefs, and principles of organizational members that shape their behavior and practices.