Documented Agreements Containing Technical Specifications or Other Precise Criteria That

question 97

Multiple Choice

Documented agreements containing technical specifications or other precise criteria that will be used consistently as guidelines,rules,or definitions of the characteristics of a product,process,or service are referred to as

• A) standards.
• B) processes.
• C) logistics.
• D) value chains.
• E) None of these choices is correct.

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Definitions:

Defect Rate

The percentage or rate at which a process or product fails to meet quality standards or produces errors, used as a measure of quality control.