Lola,a General Manager at Thorton Inc

question 63

Multiple Choice

Lola,a general manager at Thorton Inc.,tries to resolve a conflict initiated by two managers in her organization by listening to what both parties had to say about the issue and facilitating the negotiations.In this scenario,Lola is exercising which of the following types of alternatives to work stoppages?

• A) Mediation
• B) Final-offer arbitration
• C) Fact-finder technique
• D) Conventional arbitration
• E) Rights arbitration

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Definitions:

Online Travel Agency

A web-based platform that allows consumers to book travel-related services such as flights, hotels, and rental cars.

Music Streaming

A service that allows users to listen to music online without downloading it, by means of continuous data streaming.

Idle Production Capacity

Unused or unutilized facility, equipment, or resources in a manufacturing process that could otherwise produce goods or services.

Equipment-based Services

Services that are primarily provided through the use of specialized machinery or equipment, often in sectors like healthcare, construction, or manufacturing.