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Serena is concerned about an unacceptable level of job dissatisfaction among a number of work teams in her organization.She has determined that the primary cause of the dissatisfaction is the uncertainty that exists among employees regarding what is expected of them.Based on this limited information,the most appropriate intervention would be
Body Language
Nonverbal communication through physical behaviors, such as facial expressions, body posture, and gestures.
Substantial Questions
Inquiries that require more meaningful, thoughtful, or detailed responses, often used to gain deeper insights.
Conclude Gracefully
To end a communication or interaction in a manner that leaves a positive impression and fulfills the purpose of the exchange.
Interviewer Checks
The verification process conducted by an interviewer, often involving reference checks or background investigation of a candidate.
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