While Conducting an HRM Audit,which of the Following Will Serve

question 39

Multiple Choice

While conducting an HRM audit,which of the following will serve as an important customer satisfaction measure in assessing the success of training programs conducted by HR?

• A) Percentage of employees participating in training programs per job family
• B) Percentage of employees receiving tuition refunds
• C) Per capita (average) merit increases
• D) Training dollars per employee
• E) Quality of introduction or orientation programs

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Definitions:

Inelastic

Describing demand that changes little with price fluctuations; consumers’ buying habits are not significantly affected by price changes.

Price Elasticity

The measure of how much the quantity demanded of a good responds to a change in the price of that good, demonstrating the sensitivity of consumers to price changes.

Quantity Purchased

The total number of units of a product or service bought by consumers in a specified period.

Price Elasticity

The evaluation of demand's reaction to fluctuations in the price of a particular good.