How Does Total Quality Management (TQM)obtain Objective Feedback

question 35

Multiple Choice

How does total quality management (TQM) obtain objective feedback?

• A) From the methods that use charts to detail causes of problems, measures of performance, or relationships between work-related variables.
• B) From the methods that rate behaviors in terms of a scale showing specific statements of behavior that describe different levels of performance.
• C) From the methods that use several statements describing each trait to produce a final score for that trait.
• D) From the method that lists traits and provides feedback for each trait.
• E) From managers, peers, and customers about the employee's personal qualities.

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Definitions:

Obsessive-Compulsive Disorder

A mental disorder characterized by recurring, unwanted thoughts (obsessions) and repetitive behaviors (compulsions) that an individual feels compelled to perform.

Pharmacological Treatment

The use of drugs or medications as part of a treatment plan for managing or curing illness, diseases, or disorders.

Conduct Disorder

A mental disorder diagnosed in childhood or adolescence characterized by a repetitive and persistent pattern of behavior in which the basic rights of others or major age-appropriate societal norms or rules are violated.

DSM-5

The Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition, a comprehensive classification of officially recognized psychiatric disorders.