How Does Total Quality Management (TQM)obtain Objective Feedback

question 35

Multiple Choice

How does total quality management (TQM) obtain objective feedback?

• A) From the methods that use charts to detail causes of problems, measures of performance, or relationships between work-related variables.
• B) From the methods that rate behaviors in terms of a scale showing specific statements of behavior that describe different levels of performance.
• C) From the methods that use several statements describing each trait to produce a final score for that trait.
• D) From the method that lists traits and provides feedback for each trait.
• E) From managers, peers, and customers about the employee's personal qualities.

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Definitions:

Shipbuilder

A person or company that specializes in the construction of ships.

Specialized Skills

Specific expertise or abilities acquired through education or training, enhancing an individual's performance in a particular job.

Cyclical Unemployment

Employment that fluctuates with the business cycle, increasing during economic downturns and decreasing during periods of economic growth.

Economy

The system by which a country's money and goods are produced, distributed, and consumed.