According to the Principles of Total Quality Management

question 80

Multiple Choice

According to the principles of total quality management:

• A) the feedback process should be initiated only after a significant quality improvement.
• B) human resource managers have a limited role since the emphasis is on quality alone.
• C) only key personnel receive training in quality.
• D) errors in a product or service should be prevented before occurrence.
• E) internal customers are more valuable than external customers.

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Definitions:

Body Fat

A component of the human body that consists of stored lipids, serving both as an energy reserve and a means of insulation and protection for bodily organs.

Postconventional Level

In Kohlberg's theory, a stage of moral development in which judgments are based on abstract principles and the value of all life.

Moral Reasoning

The process through which individuals make decisions about what is right and wrong, often based on ethical principles, social norms, or personal values.

Gynecomastia

The enlargement of breast tissue in males, often due to hormonal imbalances.