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Cara is a mechanic.She fixes three cars that will not start by replacing their batteries. When a fourth car is brought in and will not start,she assumes the problem is the battery.
Cara's assumption is based on
Compliance
The act of conforming to a request or demand, often from a figure of authority.
Compliance Tactics
Strategies used to persuade or influence others to agree with or obey a request or command.
Free Samples
Small quantities of a product given at no charge, allowing consumers to try before making a purchase decision.
Reciprocity Norm
A social norm suggesting that people should return the help they have received from others, creating a cycle of mutual assistance.
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